Refund Policy
You can visit Zeusproxy at
https://zeusproxy.com, we do our best
to provide consistent and sustainable services to our customers. Please read this document carefully before
starting to use the Zeusproxy service.
Throughout these terms, "Zeus Proxy”, "we”, "https://zeusproxy.com," all represent zeusproxy.com.
Dispute Resolution
Any dispute arising from Customer's access to the Services or use of the System shall be resolved in
accordance with the following dispute resolution procedures:
Any disputes arising from the use of the system should be considered by contacting Zeusproxy's
customer support via email
[email protected]. Please
contact customer support with any questions
that may arise regarding refunds, cancellations or chargebacks.
Please note that we log customer support conversations with customers for security reasons.
About Refunds
Since zeusproxy.com offers are intangible and irrevocable items, once an order has been placed and the
product shipped, we will not issue refunds. It is your responsibility as a customer to be aware of this when
purchasing anything on our website.
We will not refund any paid services that are not a feature of the product. Please note that all
payments are final. If you think a proxy or software is not working properly, we are here to help.
Non-refundable activities
- The data provided by the customer during the registration process is incomplete or inconsistent.
- The customer account is frozen or suspended due to the customer's illegal activities.
- Violation of Customer's obligations (as defined in the Terms of Service) regarding acceptable use of
the System or Service.
- Customer has started transmitting or receiving data through the system, provided the customer
purchases the bundle through the customer dashboard in the system.
- The quality of service provided complies with the conditions specified in the service level
agreement.
- The purchased plan package has expired. Please be aware that the remaining GB will be reset once the
package expires.
- The connection quality and connection speed are limited by the capabilities of the third party and
are not controlled by Zeusproxy. Zeusproxy does not guarantee any quality measurement of the quality
of Internet connections provided by third-party Internet service providers, and you hereby agree
that any issues related to connection speed parameters are a non-refundable event.
- Reject the software on the client side. As long as the client may use third-party or proprietary
software (client software) to access the system or use the system, Zeusproxy is not responsible for
the compatibility of the client software with the system.
About return shipping
Since zeusproxy.com offers an intangible commodity with no associated shipping charges, there are no
shipping refund requests.
Effective date
June 2023